February 2022
Archives
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Five Simple Steps for Responding to Negative Online Reviews
There’s nothing that compares to that sick sinking feeling that we experience when we see a 1-star online review. These reviews are often filled with CAPS LOCK words and proclamations starting with “never” (e.g., “never going back…”, “never recommend…”, “never again…”). Many things shared in negative online reviews are exaggerated, over-emphasized, or just plain false, […]
Featured Posts
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Diffusing Difficult Situations with Veterinary Clients
In the fast-paced and stressful world of veterinary medicine, conflicts are inevitable. Very often these disagreements involve upset or angry clients who make statements like “you’re only in it for the money” or “you should have been able to figure out my pet’s problem by now”. When our self-image is challenged, particularly with accusations of […]
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Navigating the Top Stressors in Veterinary Practice
In the heartwarming yet challenging realm of veterinary practice, we, the dedicated professionals, often find ourselves juggling an array of stressors that shape our daily lives. Acknowledging these challenges is not just a necessity for our mental wellbeing; it’s a vital step toward nurturing a compassionate and supportive community. Let’s dive into the most common […]
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Defining Futile Care and Its Impact on Wellbeing in Veterinary Medicine
As an emergency and critical care specialist, I can wholeheartedly attest to providing futile care to patients whose owners who would not consent to euthanasia or discontinuation of intensive care. I remember one dog in particular who had a collapsing trachea that was stented and then had progression of his disease resulting in laryngeal and […]
