Coping With Online Critics and Bullies | Reviving Vet Med | Episode 13
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Everyone has witnessed or been the victim of an online critic or cyberbully attack. Veterinary team members are more vulnerable to these incidents with public access to online review sites and social media pages. These situations can have devastating consequences for individuals and deeply impact the wellbeing of the entire veterinary team.
During this episode, I review the different means by which veterinary teams are exposed to online critics or cyberbullies, as well as what to do when they occur. Practical tools for protecting mental health and wellbeing under these circumstances are covered.
Video Version
Resources
Research Studies
How common is cyberbullying among adults? (NZ 2019 Study): https://www.liebertpub.com/doi/10.1089/cyber.2019.0146
Experiencing online harassment (USA 2014 Study): https://www.pewresearch.org/internet/2014/10/22/part-1-experiencing-online-harassment/
Blogs
How to deal with cyberbullying on social media? (LifeLearn)
https://www.lifelearn.com/2015/09/04/how-to-deal-with-cyberbullying-on-social-media/
Five Simple Steps for Responding to Negative Online Reviews (Marie Holowaychuk) https://marieholowaychuk.com/2022/02/02/five-simple-steps-for-responding-to-negative-online-reviews/
Resources
AVMA Online Reputation Management (Members Only): https://www.avma.org/resources-tools/practice-management/reputation/monitoring-your-online-reputation
Australian E-Safety Commissioner: https://www.esafety.gov.au/
Check out my online program “From Burnout to Balance” for more information and to register: www.marieholowaychuk.com/burnout
Dr. Marie Holowaychuk is a small animal emergency and critical care specialist. She is a certified yoga and meditation teacher, with a passion for improving the mental health and wellbeing of veterinary professionals. Marie facilitates online CE-approved wellbeing programs for anyone working in the veterinary field.
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Questions: info@marieholowaychuk.com