July 2021
Archives
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The Harmful Effects of Venting and How to Stop It
I don’t know about you, but I have been on the receiving end of a person’s venting more in the past year than ever before. “Can I just tell you how mean our clients have been lately…” or “I just need to share how brutal work is right now…” or “What is the deal with […]
Featured Posts
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Dispelling Five Common Myths About Mental Health
Did you know that almost half of adults have had a decline in their mental health since the start of the pandemic? In fact, mental health problems are on the rise worldwide and across all demographics. This makes Mental Health Awareness Month an especially important reminder to tune in to and talk about our mental […]
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Defining Futile Care and Its Impact on Wellbeing in Veterinary Medicine
As an emergency and critical care specialist, I can wholeheartedly attest to providing futile care to patients whose owners who would not consent to euthanasia or discontinuation of intensive care. I remember one dog in particular who had a collapsing trachea that was stented and then had progression of his disease resulting in laryngeal and […]
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Five Simple Steps for Responding to Negative Online Reviews
There’s nothing that compares to that sick sinking feeling that we experience when we see a 1-star online review. These reviews are often filled with CAPS LOCK words and proclamations starting with “never” (e.g., “never going back…”, “never recommend…”, “never again…”). Many things shared in negative online reviews are exaggerated, over-emphasized, or just plain false, […]